Skip to content

Security Information

Privacy Policy

Welcome to visit our product. ChinLink Data Integration Platform (CLIP) (including services provided by products such as the App and website, hereinafter referred to as the "Products and Services") is developed and operated by Xi'an ChinLink Technology Co., Ltd. (hereinafter referred to as "We"). Ensuring the data security and privacy protection of users is our top priority. This Privacy Policy sets forth the data collected and the ways it is processed when you access and use our Products and Services.

Please carefully read and confirm that you fully understand all the rules and key points of this Privacy Policy before continuing to use our Products. Once you choose to use them, it means that you agree to all the contents of this Privacy Policy and consent to our collection and use of your relevant information in accordance with it. If you have any questions about this Policy during the reading process, you can contact our customer service for consultation. Please contact us through sales@chinlinktech.com or the feedback methods within the product. If you do not agree with the relevant agreements or any of their terms, you should stop using our Products and Services.

This Privacy Policy helps you understand the following:

I. How we collect and use your personal information;

II. How we store and protect your personal information;

III. How we share, transfer, and publicly disclose your personal information;

IV. How we use cookies and other tracking technologies;

V. How we handle the personal information of minors;

I. How We Collect and Use Your Personal Information

Personal information refers to various information recorded in electronic or other forms that can identify the identity of a specific natural person alone or in combination with other information, or reflect the activity status of a specific natural person. In accordance with the requirements of the Cybersecurity Law of the People's Republic of China, the Information Security Technology - Personal Information Security Specification (GB/T 35273 - 2017), and other relevant laws and regulations, and strictly adhering to the principles of legitimacy, legality, and necessity, we collect and use your personal information during your use of the services and/or products we provide, including but not limited to phone numbers, email addresses, preferences, and interests.

To receive our comprehensive product services, you should first register a user account, through which we will record relevant data. All the information you provide comes from the data you provide during registration and the data we obtain from third-party partners. We may verify your identity by sending text messages or emails using the account name, password you are going to use, and your contact information.

II. How We Store and Protect Your Personal Information

As a general rule, we retain your personal information only for the time necessary to achieve the purpose of information collection. We will retain your personal information for the time strictly necessary for managing our relationship with you (for example, when you open an account and obtain services from our products). For the purpose of complying with legal obligations or proving that a certain right or contract meets the applicable statute of limitations requirements, we may need to retain your archived personal information after the expiration of the above-mentioned period and may not delete it as per your request. When your personal information is no longer necessary for our legal obligations, the purpose corresponding to the statute of limitations, or archiving, we ensure that it is completely deleted or anonymized. If you confirm that you no longer use our Products and Services and actively cancel your account as required, all information will be completely deleted.

We use industry-standard security protection measures to protect the personal information you provide and encrypt the key data therein to prevent unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure data confidentiality; we will use reliable protection mechanisms to prevent data from being maliciously attacked.

It is worth mentioning that in order to strengthen the protection of privacy data, we have desensitized it during collection. Even in our own database, we will not store privacy data in an associated and plaintext manner.

III. How We Share, Transfer, and Publicly Disclose Your Personal Information

When necessary for managing our daily business activities and pursuing legitimate interests to better serve customers, we will use your personal information in a compliant and appropriate manner. For comprehensive consideration of the business and various aspects, we will share this data with third-party partners, and this data will also comply with their privacy policies and will not be disposed of at will.

We may share your personal information externally in accordance with laws and regulations or as required by government authorities. Before disclosing the above information upon receiving a request, we will require the presentation of corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that for the information requested from us, we should be as transparent as possible within the scope allowed by law.

In the following circumstances, sharing, transferring, and publicly disclosing your personal information do not require your prior authorization and consent:

  1. Directly related to national security and national defense security;

  2. Directly related to criminal investigation, prosecution, trial, and execution of judgments;

  3. Necessary to protect the major legitimate rights and interests of you or other individuals, but it is difficult to obtain your consent;

  4. Personal information that you have publicly disclosed to the public;

  5. Personal information collected from legally publicly disclosed information, such as through legal news reports, government information disclosure channels, etc.;

  6. Necessary for signing and performing a contract as required by the personal information subject;

  7. Necessary for maintaining the safe and stable operation of the provided products or services, such as detecting and handling faults of products or services;

  8. Other circumstances stipulated by laws and regulations.

IV. How We Use Cookies and Other Tracking Technologies

To ensure the normal operation of the product, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, product names, and some numbers and characters. With the help of cookies, we can store data such as your preferences or products and determine whether registered users have logged in, improving service and product quality and optimizing user experience.

We use various cookies for different purposes, including strictly necessary cookies, performance cookies, marketing cookies, and functional cookies. Some cookies may be provided by external third parties to provide other functions for our products. We will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer or mobile phone. Most web browsers have the function of blocking or disabling cookies, and you can configure your browser accordingly. After blocking or disabling the cookie function, it may affect your use or prevent you from fully using our Products and Services.

V. How We Handle the Personal Information of Minors

Our products, websites, and services are mainly aimed at adults. Without the consent of parents or guardians, children are not allowed to create their own user accounts. In cases where we collect the personal information of children with the consent of their parents, we will only use or publicly disclose this information when it is permitted by law, with the explicit consent of parents or guardians, or necessary for protecting the rights and interests of children.

If we find that we have collected the personal information of a child without prior verifiable parental consent, we will try to delete the relevant data as soon as possible. If you are the guardian of a minor and have any questions about your minor's use of our services or the user information they provide to us, please contact us in a timely manner. We will protect the confidentiality and security of the personal information of minor users in accordance with relevant national laws and regulations and the provisions of this policy.

Terms and Conditions

I. Terms and Conditions

By downloading or using this application, these terms will automatically apply to you. Therefore, please carefully read these terms before using the application. You may not copy or modify the application, any part of the application, or our trademarks in any way. You have no right to attempt to extract the source code of the application, nor should you attempt to translate the application into other languages or create derivative versions. The application itself and all trademarks, copyrights, database rights, and other intellectual property rights related to it remain the property of Xi'an ChinLink Technology Co., Ltd. (hereinafter referred to as "We").

We are committed to ensuring that the application is as useful and efficient as possible. Therefore, we reserve the right to change the application or charge for its services at any time. If we do not explicitly inform you of the fees you need to pay, we will never charge you for the application or its services.

ChinLink Data Integration Platform (CLIP) stores and processes the personal data you provide to us in order to provide our services. It is your responsibility to keep your mobile phone and access to the application secure. Therefore, we recommend that you do not jailbreak or root your mobile phone, as this process removes software restrictions and restrictions imposed by the device's official operating system. It may make your mobile phone vulnerable to malware/viruses/malicious programs, thereby compromising the security features of your mobile phone, and may mean that ChinLink Data Integration Platform (CLIP) cannot function properly or may not function at all.

You should be aware that we are not responsible in certain circumstances. Some functions of the application require an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider. However, if you cannot access Wi-Fi and have no remaining data space, we cannot be responsible for the application not functioning fully.

If you use the application outside of a Wi-Fi area, you should remember that the terms of your agreement with your mobile network provider still apply. Therefore, your mobile provider may charge you for data costs or other third-party fees during the connection period when you use the application. You will bear any such fees, including roaming data fees, provided that you use the application outside of your home country (i.e., region or country) without turning off data roaming. If you are not the payer for the device on which you are using the application, please note that we assume you have received permission from the payer to use the application.

Similarly, we cannot always be responsible for how you use the application. That is, you need to ensure that your device remains charged. If the battery runs out and you cannot turn it on to use the service, we cannot be held responsible.

Regarding our responsibility for your use of the application, when you use the application, please remember that although we strive to ensure that it is updated and functioning properly at all times, we rely on third parties to provide us with information so that we can provide information to you. We are not responsible for any direct or indirect losses you suffer due to complete reliance on this function of the application.

At some point, we may wish to update the application. The requirements of the application may change, and if you want to continue using the application, you need to download updates. We do not guarantee that the application will always be updated to be relevant and/or compatible with the version installed on your device. However, you guarantee that you will always accept updates to the application when provided to you. We may also stop providing the application and terminate its use at any time without notifying you. Unless otherwise informed, after any termination: (a) the rights and licenses granted to you under these terms will terminate; (b) you must stop using the application and delete it from your device (if necessary).

II. Changes to These Terms and Conditions

We may update our terms and conditions from time to time. Therefore, we recommend that you regularly check this page for changes. If there are any changes, we will publish the new terms and conditions on this page.

III. Contact Us

If you have any questions or suggestions about our privacy policy, please feel free to contact us through sales@chinlinktech.com.